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Casual aluminum furniture is designed to require minimum care. Regular maintenance of the furniture will extend its life and will keep it looking beautiful. The frames are baked with a durable powder-coat and finished using a high quality paint. Use mild soap and warm water. Do not use abrasive materials, cleansers or bleach products. Rinse with clean water and dry thoroughly. Drain any water accumulated inside the frames by removing the adjuster glides or foot caps from the bottom of the legs. The preferred soap would be an automotive type wash that is safe for use on clear coat finishes.
Inspect the frame bi-annually for any scratches or chips. To prevent further damage, use a touch up paint that is available to match all frame colors through your local retail dealer. Frames should be waxed with a wash wax on a bi-annual basis to insure protection from the elements. For application methods, see manufacturer’s instructions. Frames should not be used in standing water or left submerged in water for any reason. WARNING: Frames should be stored in an upright position to allow moisture to drain eliminating cracking from frozen stored water. Such damage is not covered under warranty. Furniture can be covered using a quality cover that “breathes” or allows air to circulate over the frame. The frames feature a nylon glide at the bottom of all legs that is designed to protect the frame and the resting surface. The glides, available from your local dealer, should be inspected bi-annually and replaced if needed.
All-weather wicker furnishings are crafted from premium quality HDPE (high-density polyethylene) resin, which is handwoven over reinforced rustproof aluminum frames. Lab tested for fade-, sag- and mildew resistance, our all- weather wicker is virtually maintenance free. To clean, use only a mild soap and water solution and rinse thoroughly. Do not pressure-wash or use bleach to clean. Do not store furniture upside down as water may accumulate in frames and cause damage in freezing weather.

Cushions are made using high quality 100% solution dyed acrylic or acrylic blended fabrics and the finest outdoor foam and fiberfill. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse and allow to air dry before using. Cushions will dry at a much faster rate when removed from the frames and placed on their sides or edges. Wipe minor spills immediately.

Similar to Cushions, Sling seating is made using high quality woven vinyl fabrics or acrylic blended fabrics. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse, and allow to air dry before using.


What kind of base should I use under my liner? There are a lot of choices out there today, but we still recommend fine sand be used as a base. The sand should be evenly distributed and thoroughly tamped. When done correctly a sand base creates the smoothest longest lasting base out there for above ground pools. Do not use any substance with high alkaline or acid content, as it will corrode metal parts.

When should I cut in the skimmer and return? The skimmer and return should be cut in when the pool is 1/3 to ½ of the way full of water. This will allow the liner to stretch into place before any cuts are made in it. If this step is done prematurely it could cause the liner to tear, or wrinkles to form.

Can I sink my pool in the ground? The swimming pools that we manufacture are designed as above ground swimming pools. They are not intended to be sunk in the ground. Because of this, we do not recommend that you sink your above ground pool into the ground. If you choose to go ahead and do this anyway please be aware that you may encounter some problems down the road. For example, the corrosion process will be accelerated, and the backfill may cause the walls to cave in if the water level is ever reduced. You should also check all safety and local codes before sinking an above ground pool as it may not meet the standards once this is done.

Can I put rocks around the outside of my pool? Just as we recommend with the pool base, decorative rocks are okay to place around your pool as long as you do not use any substance with high alkaline or acid content as it will corrode the metal parts of your pool. Products such as wood chips are also potentially harmful to your pool because they retain moisture. If the metal parts are constantly wet, then they will corrode faster. To prevent this from happening use a materiel that allows the moisture to drain through at a normal pace.

What filter and chemicals should I use? This is a question that we get a lot. We always refer the consumer to their local pool dealer for the answer. The dealer knows your climate and the available products better than we do, and most of the time they are more than happy to steer you in the right direction.

What are the actual measurements of my pool? Sometimes the actual measurement of our pools varies slightly from what the pool is commonly referred to as. The following is a list of the most common pool sizes that we make.
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How often do I clean my spa? With regular use and well-maintained water, we recommend you clean your spa about once every three months. Essentially, this involves draining the water from your spa, brushing the sides and refilling with fresh water from a hose. Consult your owner manual for specific instructions.

How do I keep the water clean? With your spa purchase, we recommend an all-in-one Water Solution, a one-step weekly maintenance product, recommended to keep your water clear and sanitized. This product will reduce the amount of harsh chemicals you need, protect your spa equipment from biofilm and scale build-up, and has no harsh side effects on your skin and eyes. Properly maintained water is vital to enjoying your spa experience, so be sure to ask your dealer or contact us if you need help. Remember to have your hot tub water tested for accurate water chemistry analysis. It is important to have proper testing performed by you dealer, as unbalanced water is the cause of many component, fittings and cover failure. In some cases, to allow for warranty coverage, water analysis history is required when claim is submitted.

How long does my spa need to heat before it’s ready for use? Controls for your Spa allow you to choose whether to keep your spa warm and ready for use at all times, or set it to heat when you’re most likely to use it. Whatever you desire, your spa can be customized to be ready for you when needed.

How long does initially take to start up my spa? Approximately 24 hours. 

What special plumbing is needed for my spa? None. Once your spa is in place, simply fill it with water from a garden hose. An easy access drain valve makes emptying your spa to clean or move it simple and quick.
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